Privacy Policy

Our Commitment to Privacy Policy

Krovek values, respects and protects the privacy of all clients and users. We take pride in keeping all client and user information strictly confidential. We guarantee that no information about our clients and site users will be made accessible or sold to any parties unknown to Krovek or Krovek.com.

 

Privacy Statement

Collection Of Personal Information

Krovek may collect personally identifiable information such as your name, email address and phone number. We collect credit card and billing information only if a client or a user decides to purchase our products and services to complete payment transaction.

Use of Personal Information
Krovek may collect and use information to improve customer service and relationship, to enhance user experience, to send periodic notifications and promotions to valued clients, for custom orders and for payment transactions.

 

  • Improving Customer Relationship: Information collected from you allows us to respond to customer service inquiries, support needs and requests more efficiently.
  • Enhancing User Experience: We value client and user feedbacks. We may use client and user feedbacks to improve our products, services and to make Krovek website browsing experience friendly for you.
  • Periodic Email Notifications: Information you provide, such as your email will be used to send periodic emails to our clients and users who opt in to our mailing list. You will receive newsletters that may include promotional updates and informative articles about our products, services and our brand. If you choose not to receive any of these, we provide an option to unsubscribe at the very bottom of each email.
  • Custom Orders: Our service includes creating custom pieces with specified details from our clients. Your email address is as necessary as your phone number to communicate specific details  with you. This helps us deliver the product you want for you perfectly.
  • Payment Method: Your name, credit card or debit card information, correct billing and shipping address will be collected to complete a payment transaction.

 

Cookies

To help personalize user experience, the Krovek website may use “cookies” that will be uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. Cookies cannot be used to deliver viruses and run programs on your computer. You have the ability to accept or decline cookies as a call to action will pop up asking if you would like to accept or decline the cookies. Note: If you prefer to decline cookies, you may not be able to fully experience the interactive features of the services of Krovek or any website you visit.

 

Why we use cookies?

The benefit of using cookies is to allow you to save time and make the experience convenient for you. Cookies recall all activities made by you each time you visit a page on Krovek website. You can retrieve all the information you provided on your prior visit, because cookies help simplify the process of recording personally identifiable informations and all activities you made.  If you customize a piece on Krovek website, you can return and retrieve the specifics on your activity or you might have left something on your cart and it will remain there until you come back to visit the site, which is a part of the functionalities and features of cookies.

 

Security

We ensure that your online credit card transactions are safe with Krovek.com. To secure your personal information from unauthorized use, access or disclosure, Krovek uses Secure Socket Layering (SSL) to ensure safe internet transmission of your personal and payment information. Making a credit card purchase is just as safe on our website as it is by telephone.

 

Disclosure

Krovek may disclose your information if we are required by the law to take action if any of our Terms of Service are violated.

 

Age of Consent

We know that part of our products are made for children, but Krovek encourages parents to supervise their children when browsing the website. If you are a child under 13 years of age, you must ask permission from your parents or your guardian to use the website. By using this site, you consent that you are 13 years of age or older.

 

Right to Revise Privacy Policy

Krovek reserves the right to revise the policy at any time. We encourage you to read and review our privacy policy as there may be frequent changes by which you will be automatically informed anytime. All changes and revisions takes effect the moment they are posted.

 

Because Krovek is committed to protecting your privacy, we encourage you to periodically read and review our policy statements. We will occasionally update our privacy statement to reflect company and client feedbacks.

 

Questions and Contact Information

Krovek honors all feedback, questions and comments regarding the Privacy Statement. If you would like to reach us we’ll provide our contact information below. We encourage you to feel free to communicate your take regarding our privacy policy by emailing us at info@Krovek.com or by mail:

 

Krovek

Privacy Officer

422 East Harvard Road, Unit E,

Burbank California 91501, United States